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Corporate Training
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Sexual Harassment Awareness
• What constitues sexual harrassment
• Legal guidelines involved
• How to handle a complaint |
How to be an Effective Supervisor
• Making the transistion to First Line Supervisor
• Day to Day Supervisory Roles
• Communication & Supervision |
Body Language Training
• Reading Body Language
• Detecting Deception
• Doing Business in Other Countries |
Dealing with problem participants
• Handling difficult situations
• Managing Disagreements
• Preventing put-downs |
Conflict Resolution
• Understanding the source of conflict
• Turning conflict into cooperation
• Communication skills for resolution |
Applying Active Listening Skills
• Effective Listening
• Nonverbal Messages
• Verbal Messages |
Diversity in the Workplace
• Understanding and respecting individual differences
• Understanding importance of communication in dealing with diversity |
Do's and Don'ts of Interviewing
• Define lawful and unlawful questions
• How to ask the right questions
• How to structure an interview |
Performance Management
• Legal basis for employee evaluations
• How to document your employee's evaluations
• Theories and practical tips |
Five Areas of an Effective Meeting
• Keeping the meeting on track
• Managing digressions
• Speeding up a group |
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